• By placing an order through the amazingproduct website (or by telephone or email) for a paid amazingproduucst account (either paying for the account monthly, annually or biennially, you are deemed to have accepted these terms and conditions, hereafter referred to as the/this “Agreement”.
  • In this Agreement, the following definitions apply:
    • i) “The Company” amazingproduct.co.uk is a company registered in England with Company Number 13218333, whose registered office is at 606 Greenhouse, Beeston Road, ¬†Leeds, LS11 6AP, UK
    • ii) “The Service” means the service provided by amazingproduct as defined below.
    • iii) “The Customer” means the individual or corporate entity that orders the service from the Company.
  • Where the Service is ordered by a customer that is a corporate entity (defined as either a limited company, public limited company, limited liability partnership, company limited by guarantee or registered charity), the individual that places the order (defined as the living person that physically places the order) hereby agrees to be jointly and severally liable for all the payments required to be made for the Service for the minimum period.
  • Where the Customer is an individual, it is not available to those under the age of 18 years.
  • The Service must not be used for any illegal purpose by the Customer. Should the Company discover that the Service is being used for illegal purposes, they will be entitled to immediately terminate this Agreement.
  • Any breach of these terms and conditions by the Customer may result in immediate termination of this Agreement by the Company. Such termination will be at the entire discretion of the Company.

Payment for the service

  1. The Customer is obliged to pay for the Service on the payment date, according to the payment period selected by the Customer when placing their order. From time-to-time the Company may make available the ability to pay for either one or two years service upfront in order to obtain a discount on the usual monthly fee. Whether such a discount is available is at the entire discretion of the company and can be withdrawn at any time.
  2. The Customer must make the payment for the service on the Payment Date. Where the Customer pays for the service monthly, the Payment Date is defined as the day of the month that the Customer ordered the Service. Where the Customer pays for the service each year, the Payment Date is defined as the day of the year that the Customer ordered the Service. Where the Customer pays for the service every two years, the Payment Date is defined as the day of the year that the Customer ordered the Service plus one year.
  3. By ordering the Service, the Customer grants the Company the right to automatically charge the Customer’s registered Credit or Debit card on the Payment Date, without prior notice to the Customer. Should the Customer not wish to be charged for the Service on the Payment Date they should notify the Company in writing in accordance with term of this Agreement.
  4. Where the Customer contacts their card issuing bank and initiates a chargeback on any payment made to the Company, the Customer will be liable to pay the Company a payment of ¬£40 + VAT for each instance of a chargeback payment to cover the Company’s administration costs in dealing with the chargeback.
  5. The Company only accepts payment for the Service by Credit or Debit card made through the amazingproduct account. Exceptionally, and at the sole discretion of the Company, payment for the Service may be made by the Customer via Bank Transfer or Direct Debit (through our third party provider GoCardless). Where the Customer does not pay for the Serivce via a Credit or Debit card, through the amazingproduct account, the Company will be entitled to charge a 10% fee to cover the additional costs of payment administration and invoice generation. Payment for the Service cannot be made by Cheque or Cash.
  6. Where the Customer does not make the payment on the Payment Date, the Company shall be entitled, at its sole discretion, to suspend the Service provided and charge 8% interest on any amount owing (the daily rate that will apply will be 0.0219%).

Cancellation of the service

  1. The Customer can cancel the Service at any time, subject to all the relevant provisions of this Agreement. Cancellation must be made in writing by emailing info@amazingproduct.co.uk. The Customer agrees to provide the Company with one month’s notice of their wish to cancel. On receiving a cancellation request from the Customer the Company will cancel the Customer’s subscription payments and will be entitled to charge the customer’s payment method an amount equivalent to a pro-rata charge for the notice period.
  2. Where the Customer wishes to cancel the Service, no refunds for any prepayments made will be provided under any circumstances. Where the Customer purchases an SSL certificate from the Company, the SSL certificate cannot be transferred outside of the amazingproduct Platform and used on a website not hosted on the amazingproduct Platform. Should the customer cancel the Service, the Customer will not be entitled to a refund for any unused period of the SSL certificate.
  3. Once the Service has been cancelled, the Company shall be entitled, without any notice to the Customer, to immediately and irrecoverably remove all data held by the Company in relation to the Customer’s Service. Such data includes, but is not limited to, images, text, product data, customer data, email addresses, and any and all data in relation to the Customer’s online store.
  4. Should the Customer’s registered payment method be unable to be charged successfuly by the Company, and should the Customer not submit a new, valid, payment method within 28 days of the payment date, the Company shall be entitled to cancel the service and act in accordance with the provisions of term above.